Ticket commands

Claim, park, complete, close, reopen and delete tickets, and add or remove people with /ticket.

The commands

All the commands are used inside the ticket channel and act on that ticket. They do the same as the buttons in the ticket.

/ticket claimClaim the ticket. Ticket managers only.
/ticket parkPark the ticket while you need more time. Ticket managers only.
/ticket unparkTake a parked ticket up again. Ticket managers only.
/ticket completeClose the ticket as solved. Ticket managers only.
/ticket closeClose the ticket. The ticket owner or a ticket manager.
/ticket reopenReopen a closed ticket. Ticket managers only.
/ticket deleteDelete a closed ticket and save a transcript in the transcript channel. Ticket managers only.
/ticket add user:Let someone else read and write in the ticket. The ticket owner or a ticket manager.
/ticket remove user:Remove someone you added from the ticket. The ticket owner or a ticket manager.

Ticket managers are the roles under Ticket managers in the dashboard and everyone with the "Manage Channels" permission.

Still stuck? Ask on our Discord server or write to support@rimfrost.dk